Questions We Are Frequently Asked by Customers

Because we specialise in logistics between Europe, the Caucasus, Central Asia, Mongolia and selected MENA markets. Our focus is on operational expertise rather than offering every destination.

Our core markets are the Caucasus, Central Asia, Mongolia, selected MENA countries, Bulgaria, the Balkans and Scandinavia.

Bulgaria provides a strategic location between Europe, the Balkans, Türkiye, the Caucasus and Central Asia and is supported by Alexander Logistics' infrastructure.

Container transport often provides better equipment availability, stronger cargo protection and greater operational flexibility than relying solely on long-distance road transport.

The Middle Corridor is the multimodal transport route connecting Europe with Central Asia via the Black Sea, the Caucasus and the Caspian Sea, avoiding traditional northern routes where required.

Yes. We provide FTL and regular groupage services, particularly to the Caucasus and between Scandinavia and Bulgaria.

Yes. Through our warehouse network and European partners we collect, consolidate and prepare cargo before export.

Yes. Through Alexander Logistics we offer access to 12 warehouses across Bulgaria and more than 30 partner warehouses across Europe.

Yes. We provide container solutions via Chinese ports with final road delivery through partners operating their own offices in China and Mongolia.

Yes. We can develop tailored logistics solutions for project and oversized cargo depending on the destination and operational requirements.

EAC Certification demonstrates compliance with the technical regulations of the Eurasian Economic Union. We support certification for Kazakhstan, Kyrgyzstan and Armenia.

Yes. We assist customers with transport documentation and coordination throughout the logistics process.

Yes, but only permitted non-sanctioned goods that may legally be transported under applicable laws and regulations.

No. Alog East does not transport sanctioned or prohibited goods.

Compliance is integrated into our operational processes. We work with carefully selected partners and review shipments where sanctions or export controls may apply.

No. We provide operational guidance only. Customers remain responsible for complying with applicable laws and should consult their own legal or compliance advisers where necessary.

No. Incoterms such as EXW define commercial responsibilities for delivery, risk and cost. They do not automatically remove an exporter's obligations under applicable sanctions or export control legislation. Exporters remain responsible for complying with relevant laws.

Responsibility depends on the applicable legislation and the parties involved. Exporters, manufacturers, distributors, freight forwarders and other participants may all have obligations under sanctions and export control regulations.

Depending on the applicable legislation, violations may lead to financial penalties, criminal sanctions, restrictions on future trade, reputational damage and other enforcement measures.

Simply contact Alog East with your cargo details, origin, destination and requirements. Our specialists will recommend the most suitable transport solution.